FishfulVERGELEAP · 界越
Help & Support
How do I start discovering catches?
Follow the photo-access prompts on first launch, or open automatic discovery settings in Me. Access to more photos lets Fishful discover more catches. You can also use + at the top of Catch Log to add a catch manually without waiting for a scan.
Why are some photos missing?
Check photo access, the scan range, and whether discovery is enabled. Recognition starts only after the full-quality image is available. Check photos awaiting download in Waiting for download or retry, connect to a network allowed by your download setting, and keep the app in the foreground. Fish detection can make mistakes: uncertain photos go to review, while read or recognition failures can be retried later. Automatic discovery processes photos only, not videos.
Why does scanning not always run in the background?
iOS decides when background work can run; scans are not guaranteed to happen in real time or at fixed intervals. Open the app or return to it to continue checking for changes. A large library may take several processing sessions. Background processing does not download iCloud originals.
Will a catch remain if I delete its photo from Photos?
Independent media copies already saved in the app remain. New automatic records are recognized and saved only after the full-quality image is available. Records from earlier versions may still contain only previews; check that their media is available before deciding how to manage Photos. Original-download options are in discovery settings; Wi-Fi-only mode excludes Personal Hotspot.
How do I edit a date, location, species, or count?
Open a catch and edit its date, location, species, count, thoughts, or media. Your edited catch location takes precedence, and you do not need to name it. Enter species and counts yourself; photo counts are not treated as fish counts. Saved species can be selected again later.
How do I fetch or correct weather?
When editing a catch, enter weather yourself or fetch it for the record’s date and location. Existing weather requires confirmation before replacement. New automatic records separately attempt to fill missing weather; a failure does not prevent a catch from being saved. Forecasts in Similar Weather are estimates. Do not rely on weather information as the sole basis for boating or safety decisions.
What if a location is missing or inaccurate?
Check location permission and Precise Location in iOS Settings. A historical photo may have no location, or may have been taken after leaving the fishing spot. Edit the record to select the actual catch location. A missing historical location is not replaced with your current position.
How do I change the language?
Open language settings in Me and choose Chinese, English, or Follow System. The change takes effect immediately; your record content is not translated or rewritten. Unsupported system languages use the English interface.
How do I back up or move to another device?
In Me → Backup & Restore, export a complete backup and save it somewhere you can access again. Install Fishful on your other device and import it from the same screen. Back up before uninstalling. Backups include photos, videos and locations and are not password-encrypted; do not share them publicly. Restore does not sync your Photos library, and system permissions must be granted again.
Still need help?
Contact vergeleap.help@outlook.com with your app version, iOS version and the steps that led to the issue. Hide private locations or people before sending screenshots. Catch records are stored on your device; we cannot remotely access or restore them. Do not send photos or complete backups unless needed. Tapping the address opens your email app; you choose whether to send.